A request for information must include the following details:

* The requester’s first and last name;
* For a request made on behalf of an institution or legal entity, the name of the institution or legal entity;
* The requester’s contact details (postal or email address, phone number) through which the information holder can provide the requested information or contact the requester;
* The content or type of the requested information, document title, or known document details;
* The requested method of delivering the information.

Please note that not every inquiry is a request for information. A request for information seeks specific information that already exists within the institution.

A petition (Law on Responding to Petitions and Requests for Explanation, §2) is a person’s communication making proposals for the organization of the institution’s work or development of the field; or providing information to the recipient.

A request for explanation (Law on Responding to Petitions and Requests for Explanation, §2) is a person’s communication in which the person requests information that requires analysis, synthesis, or the collection of additional data; or requests legal clarification as defined in §3 of this law.

An objection (Administrative Procedure Act, §71) is a person’s communication claiming that an administrative act violates their rights or restricts their freedoms. Requirements for Submitting an Objection

Response Deadlines

* A request for information will be fulfilled without delay, but no later than within 5 working days.
* A petition or request for explanation will be answered without delay, but no later than within 30 calendar days from the date of registration.
* If you are requesting an opinion or advice, or drawing attention to shortcomings, it is not a request for information, and in such cases, the response time may be longer.

Request for Information
A request for information allows you to ask for a document or information that the Estonian Cultural Endowment already has.
You will receive a response within five working days at the address you provided.
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